I will be really grateful to you if you read this story. And it will be really kind of you if you answer to my question Was it a cheating or a coincidence?
My husband and I decided to buy Suzuki SX 4. We turned to a South Deerfoot Suzuki in Calgary on 19 June 2010. I don’t want to announce in this article the name of General Sales Manager of South Deerfoot Suzuki in Calgary, but if you really interested I will do it in private talk. I would like to name him “General Sales Manager“.
1. “General Sales Manager“ request 500 $ for deposit and my driver license, and documents from my work. I gave him all this documents and he copied them. Then I asked him about chance to get financing so far as I am live in Canada only 1 year and 3 months and usually banks prefer don’t have deal with newcomers. “General Sales Manager“ answered me that he didn’t see problem to get financing for us and made promised to give call on Monday 21 June.
2. You have to know that we rented car because our old car was broken. We get answer on Wednesday 23 June. We have to rented additional two days. The answer was negative. But “General Sales Manager“ offered us to take used Honda because bank allowed financing for this used car. The conditions was 4000$ down payment and 25% per year interest. He told us that only one bank allowed financing for us. So we accepted this conditions.
3. We brought money order, insurance and plates on Saturday 26 June and took the car. “General Sales Manager“ sent me e-mail on Monday 28 June about new bank requirements and asked me to change my driver license from Ontario to Alberta’s driver license. I answer him that I don’t have full driver license and if I get Alberta’s driver license I will have to wait 1,5 year to gel full driver license. “General Sales Manager“ answered me that bank demand it. So I paid money and change my driver license.
4. “General Sales Manager“ called us on Wednesday 30 June and asked us to sign some documents because he forgot about it on last Saturday. We did it.
5. “General Sales Manager“ sent us letter on Friday 2 July and demanded to get Alberta’s full driver license in two days otherwise he would like to take away car. In any case it was impossible for me because if I change driver license I will have to wait 1,5 year to get next class. He offered to my husband to get Alberta’s driver license but my husband has G2 and it is not equal Class 5 and we decided to return car.
6. When we informed “General Sales Manager“ that we would like to return car he communicated to us that conditions change at once and they don’t need Alberta’s driver license… It was enough for us and we started to look other car.
7. When we started to look other car we discover that this Honda is on sale on one Alberta’s web site for same price and we saw pictures and descriptions it is same car. It was put on sale in the day of our down payment on Saturday 26 June.
8. When my husband have returned car on Wednesday 7 June “General Sales Manager“ informed my husband that dealership wouldn’t to return us all amount of down payment after long discussion they returned us 3250$ from 4000$. We don’t understand for what reason South Deerfoot Suzuki have kept 750$.
My family had Suzuki Esteem for ten years and we liked this car very much. I would like to have Suzuki Car when time will come but I am afraid if I will met with sales manager like “General Sales Manager“ it will be unsafe deal because we lost money, time and I fill defective and defrauded after this story.
It will be really kind of you if you answer to my question Was it a cheating or a coincidence?
Thank you for your attention. Sorry about long story.
